Frequently asked questions at Padel Locus help you quickly find answers about orders, delivery, returns, payments and padel equipment.
Here you can find practical information about using the online store, choosing products and topics related to your purchase.
In the Padel Locus online store, you can order padel rackets, shoes, balls, bags, clothing and accessories. After placing an order, you will receive confirmation and order information by email.
Choose the products you want, add them to the cart, fill in the required details at checkout and confirm your order.
If you notice a mistake in your order, contact us as soon as possible. If the parcel has not been shipped yet, we will try to update the details.
Orders are usually packed within a few working days and shipped with the delivery method selected at checkout. When your parcel has been shipped, you will receive a tracking link by email.
Delivery usually takes 2–5 working days after the parcel has been handed over to the logistics partner.
After your order has been shipped, we will send you a tracking link by email so you can follow the movement of your parcel.
Delivery methods may depend on the destination country and the options available at checkout. In Estonia, parcel machine and courier delivery are available.
If a product is not suitable, you can read our return conditions and contact us. For returns, the product must be unused, in its original packaging and in suitable condition.
Yes, products can be returned according to the Padel Locus return conditions.
If you want to exchange a product, contact us and we will check what solution is possible.
The right equipment depends on your level, playing style and how often you play. Beginners usually benefit from an easier-to-handle racket, while regular players may prefer a more specific model based on control, power or comfort.
Consider your playing level, racket shape, weight and feel. For beginners, a comfortable and easy-to-control racket is usually the best choice.
Yes. Padel includes a lot of lateral movement, braking and quick direction changes, so suitable padel shoes are very important on court.
Change padel balls when the bounce becomes low, the ball loses liveliness or the playing feel is no longer consistent.
Grips, overgrips, racket protectors and other accessories help keep your equipment in better condition and make playing more comfortable.
Change your overgrip when it becomes slippery, worn or no longer absorbs sweat as well as before.
A racket protector helps reduce frame scratches and everyday wear, especially if you often play close to the glass or fence.
If you did not find the answer you were looking for, contact us and we will help with your order, delivery, return or equipment choice.
Read more about delivery information, check our returns information or write to us through the contact page.
Our physical store is located in the Cool Padel hall. Akadeemia tee 47, Tallinn.
Entrance with door code 1199#.
Store opening hours:
Tue, Wed, Thu, Fri - 12:00 PM-7:00 PM
Sat, Sun - 11:00 AM-5:00 PM
Mon - Closed
Tel.: +372 58 23 76 76
Email: info@padellocus.com
Reg. code: 16531308
Address: Akadeemia tee 47, 12601 (in Cool Padel hall), Tallinn, Estonia
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